This Payment Policy explains how payments are processed on our website and outlines the responsibilities of both the customer and Pawpclassy during the checkout process. By placing an order, you agree to the terms described below.
Accepted Payment Methods
We accept a variety of secure payment options to make your shopping experience smooth and convenient. These may include:
- Credit and debit cards
- PayPal
- Other secure payment gateways available at checkout
All payments are processed through trusted third-party providers to ensure safety and encryption.
Payment Security
Your payment information is handled securely.
Pawpclassy does not store or have access to your full payment details such as complete card numbers.
All payment data is encrypted and processed by certified payment processors.
Order Confirmation
Once your payment is successfully submitted, you will receive an order confirmation email containing your order details.
If you do not receive this email, please contact us so we can verify your order status.
Payment Authorization
By completing a purchase, you authorize Pawpclassy to charge the selected payment method for the total order amount, including taxes and shipping fees if applicable.
- Failed or Declined Payments
- If your payment is declined or cannot be processed:
- The order will not be completed
- You may retry using a different payment method
- If you believe the decline is an error, please contact your bank or payment provider
We cannot hold items for orders with failed payments.
Pricing and Errors
All prices on our website are shown in U.S. dollars and may change without notice.
If there is a pricing or billing error during checkout, we reserve the right to correct the error and either:
Cancel the order and issue a refund, or
Contact you to confirm updates before processing the order
Refunds
Refunds follow our Return & Refund Policy.
Once approved, refunds are issued to the original payment method within 10 business days after inspection of returned items.
Please note that banks or card issuers may take additional time to complete the credit.
Chargebacks
If you believe there is an issue with your order, please reach out to us first.
Filing an unnecessary chargeback may delay the resolution process.
We work with customers to resolve concerns quickly, including refunds for eligible cases.
Contact Information
For questions or concerns regarding payments, please contact us:
Business Name: Pawpclassy
Email: support@pawpclassy.com
Phone Number: +1 (714) 352-9738
Business Hours: 08:00 AM – 4:00 PM (Monday–Friday)
Business Address: 2412 Lake Omega St, El Paso, TX 79936, USA